General

Featured image of What is MFA with authenticator app in background.

What Is Multi Factor Authentication (MFA) and Why Does Your Business Need It?

Multi-Factor Authentication (MFA) is a way of protecting accounts by requiring more than just a password to log in. In simple terms, it means proving your identity using two or more “factors”, such as: Something you know (your password) Something you have (like a phone, authenticator app, or security key) Something unique to you (such […]

Featured image showing different password lengths in the background with 'choosing your passwords' text layered over the front.

Choosing Strong Passwords. Why Characters Matter More Than You Think

Passwords are still one of the most common ways attackers gain access to business systems. While they are no longer the only line of defence, choosing strong passwords remains a critical starting point for protecting email, files and cloud services. Why Character Variety Strengthens Passwords One of the biggest factors in password strength is character […]

Welcoming Lucas Ryan to Seriun as Service Desk Engineer

We are delighted to welcome Lucas Ryan to the Seriun team as our new Service Desk Engineer. Lucas is originally from Rossendale and continues to call Rossendale home. He currently lives with his parents and enjoys spending time with his girlfriend and friends, getting out to events whenever he can. Professionally, Lucas has built a […]

Seriun Appoints Dan Fisher as New Service Desk Engineer

Seriun have recently recruited Dan Fisher as their new Service Desk Engineer. Dan was born in Solihull and now lives in Littleborough with his partner Beth and their 12 year old Shih Tzu, Alfie. He enjoys spending time at home and getting away on trips together, especially when Alfie can come along too. Professionally, Dan […]

Welcoming Taylor Ward, our New Service Desk Engineer

We’re pleased to welcome Taylor Ward to the Seriun team as a Service Desk Engineer. Originally from Bury and now living in Helmshore, Taylor joins us with a strong interest in IT that started with the hardware side of PCs and has since grown into a broader passion for solving technical problems and helping others. […]

Welcome James Stott, Our New Transformation Lead

We are absolutely delighted to welcome James Stott to the Seriun team as our new Transformation Lead. James is Burnley born and bred and still proudly calls Burnley home. He is married to Tamsyn and together they have three children. Time away from work with family and friends is really important to James, whether that […]

IT Support – Outsource?

Outsource or keep IT Support in house? Often a very common dilemma for organisations of all shape and sizes, “Do we use an internal IT support team or do we use a third party service provider?” What’s the difference between IT Support and Managed Services? Before the question of in-source or outsource, there’s the definition […]

Xmas card 2019

Merry Christmas Everyone!

HAVE A FABULOUS FESTIVE BREAK We would like to wish all of our friends, customers and suppliers a very Merry Christmas and a healthy, happy and prosperous year ahead!   OUR FESTIVE OPENING HOURS Our Service Desk will open for business as usual during the Christmas break: 8:30-17:00 Monday to Friday If you are on […]

Woman giving customer service

WHITEPAPER: 5 Values of Great Customer Service

In this paper we explore the 5 values of great customer service that you should implement for your organisation. [btn name=”orange” title=”View Whitepaper” link=”https://test.seriun.co.uk/wp-content/uploads/2017/11/5-Values-of-Great-Customer-Service.pdf”]

Seriun take on a new head of accounts

In line with Seriun’s recently announced growth plans, they are expanding their team, and have started by taking on a new Head of Accounts. Raimonda Zapasnike joined the team in May and working with Quickbooks she will be looking after customer and supplier accounts, making sure all financials are up to date and regulating cashflow, […]